Automated Surveys

Automated Surveys are a powerful tool that gives your campaign immediate access to valuable data and instant feedback to help with crucial decision making during the campaign. Automated Surveys are quicker and more cost-effective than live calls.

How Automated Surveys Work:

After a recorded introduction to the survey, an unlimited number of pre-recorded questions can be asked. After each survey question, the system collects the response and proceeds to the next question. Questions are answered by pressing a digit on the telephone keypad. Certain questions can be skipped or branched depending on the design of the survey and the respondent's answers. In addition, The Stratics Group’s Automated Survey System can ask open ended questions and capture the response via voice recording for later analysis or transcription.

Political Campaign and Organizations Effectively use Automated Surveys for:

• Policy and Issues: A candidate can provide voters the option to hear their policy on different issues. For example, Press 1 to hear my stance on healthcare; press 2 to hear my stance on education; press 3 to speak to a member of my staff directly.
• Issues Resonance Research: Gauge which arguments about a candidate or issues are most persuasive to which voter.
• Candidate Viability Research: Find out a potential candidate’s level of name recognition and voter preference amongst the general public or with a specific targeted list of voters.
• Donation Solicitations: Each campaign needs to maximize their opportunities to raise funds. A survey provides voters and supporters with an immediate means to contribute and indicate the amount they wish to donate and way to pay. For example, if you wish to donate $25, please press one; if you want to donate $50, please press 2, if you wish to donate $100, please press 3. If you wish to donate live, please press 1, if you wish to pay via mail, please press 2; if you wish to have a member of our team follow up with you, please press 3.
• Automated Voter ID: ID your vote quickly and for a fraction of the cost of Live Agent Voter ID. Also called Voter Auto ID, this voter identification method allows campaigns to reach voters who may not answer calls from Live Agents or provide an answer through door canvassing.

Features of Our Automated / IVR Survey

The Stratics Group’s surveys are unparalleled in the industry. The Stratics Group has set itself apart through:

• Custom Audio: Upload your introduction and questions for the automated survey.
• Branching: The answer to a question can dictate what happens next including what the following question will be, or you can end the survey early due to a specific qualifying response.
• Press 1 Transfer: Survey participants can be transferred to a live person or custom IVR application for additional information or interaction.
• Open Ended Question: This option allows for the capture of a participant’s response via voice recording for later analysis or transcription.
• Results: Available quickly in a simple and user-friendly format that allows your campaign to assess the results immediately.